Support FAQ's
In order to assist you futher, we've assembled a list of the most frequently asked questions below:
- Can ESCON devices at a remote location be connected without utilizing ESCON channel extension boxes?
- Can B/T devices be supported on non-switched FICON links to Prizm, or is a FICON director required?
- I have B/T devices daisy chained via an IBM 9034 converter. Can I continue to daisy chain with ESBT?
- Can a Bus & Tag device be connected via Prizm to a remote location 100km away?
- Can Prizm replace a FICON bridge feature in a 9032-5 ESCON director?
- Can you connect ESCON printers via FICON channel extension gear with Prizm at the remote location?
- When comparing the 1:4 & 2:8 configurations, what is the role of the 2:8’s additional FICON channel?
- Can Bus/Tag devices be moved between CEC’s or LPARs when connected via Prizm?
- Can I use the same FICON link to access both my ESCON devices and my Bus/Tag devices?
- Can I use my existing Bus/Tag to ESCON converter (Optica 34600 or IBM 9034) with Prizm?
- Is it possible to connect Bus/Tag devices to FICON channels via Prizm?
- Does Prizm support attachment of ESCON devices over FICON ISL’s between 2 sites?
- Can Prizm convert FICON to Bus/Tag?
- Can remote ESCON devices be connected to FICON channels over DWDM? Is this support by Prizm?
- Will Prizm allow an ESCON channel on the Mainframe to connect to FICON DASD?
- Does Optica offer a rental program for the Prizm FICON to ESCON converter product?
- When using Prizm, how are the ESCON attached tape devices and the FICON CHPIDs defined via HCD?
- Can Prizm be used to replace ESCON directors while providing the same connectivity and functionality
- What is the standard lead time for a Prizm order?
- What is the part number for your Prizm FICON to ESCON converter?
- Do you sell and ship your product internationally?
- Does the Prizm look like a control unit to the channel? How is Prizm configured in HCD/IOCDS?
- Do I define the same number of paths on the FICON side as the ESCON side?
- What design redundancy/fault tolerance is built in to Prizm?
- What are the rack/cabinet options?
- What are the fiber optic and Bus/Tag connector types for the ESBT’s ESCON and parallel interfaces
- What are the fiber optic connector types for the ESCON and FICON interfaces?
- What are the power requirements?
- Does Prizm have phone home or E-mail home capability?
- Are both short wave and long wave optics available for the FICON interface?
- Does Prizm support multi-pathing for tape?
- Does Prizm support 2 byte addressing in cascaded director environments?
- If one of the two FICON ports on Prizm is lost, is there automatic failover to the other inbound FIC
- Does Prizm offer dynamic switching capability similar to ESCON and FICON directors?
- How can I find out if a particular device is supported by Prizm?
- Is Prizm based on open standards or based on proprietary technology?
- How do I obtain updates to Prizm software?